Mentioned vs Reputation.com: Which Tool for Trade Contractors?
Contractors get pinged constantly about review management tools. The question isn't which is better — it's whether you need both, one, or neither. Here's what each actually does.
What Reputation.com Does Well
Reputation.com aggregates and monitors online reviews across Google, Yelp, Facebook, industry sites. It gives you:
- Centralized dashboard for all reviews in one place
- Rep Score (reputation metric aggregated from review volume and ratings)
- Competitive benchmarking (how your reviews compare to competitors)
- Automated response templates for reviews
- Review request workflows to generate more reviews
It's solid for dominating local search and building local authority. If your goal is more Google reviews and higher ratings, Reputation.com does that job. It's the operational review-management layer.
Where Mentioned Is Different
Mentioned solves a completely different problem: AI visibility. It measures whether AI systems (ChatGPT, Perplexity, Claude, Gemini) actually recommend your business when contractors search those platforms.
This matters because AI search is growing fast. When a business owner searches "best HVAC contractor in my area" in ChatGPT or Perplexity, they're no longer on Google — they're in an AI. Mentioned tells you:
- Do you appear in ChatGPT recommendations? Claude? Perplexity?
- How often you're cited vs competitors in AI results
- What mentions say about your business
- Your AI Visibility Score (benchmark across 137 trade contractors)
Mentioned also releases everything: 137 audits in an open CC-BY-4.0 dataset, public methodology. No black box. You can see exactly how it's calculated. The median contractor scores 32/100. Top tier hits 79. That 47-point gap is the opportunity.
The Honest Truth
These tools don't compete. Reputation.com is about traditional local search authority (Google, Yelp). Mentioned is about being found in the AI layer. A contractor can do great on Google reviews and still be invisible in ChatGPT. And vice versa — you can be mentioned in AI without crushing it on review platforms.
Quick Comparison
| Capability | Reputation.com | Mentioned |
|---|---|---|
| Reviews (Google, Yelp, etc) | ✓ | — |
| AI visibility (ChatGPT, Perplexity, Claude, Gemini) | — | ✓ |
| Review request automation | ✓ | — |
| AI citation tracking | — | ✓ |
| Competitive benchmarking | ✓ | ✓ |
| Open methodology | — | ✓ |
| Public dataset | — | ✓ |
Use Both?
If you're serious about visibility — Google AND AI — run them in parallel. Reputation.com handles your Google strategy. Mentioned tells you what's broken in AI search. They feed different channels, not the same one. A contractor crushing Google reviews but invisible in ChatGPT still has a leak.
Next Steps
Run a free Mentioned AI Visibility Audit (90 seconds, no email required). It takes 5 minutes to see your score across ChatGPT, Perplexity, Claude, and Gemini. If you're scoring below 50, there's a play — and we have founder pricing locked through July 4.
Mentioned Pricing (Founder Cohort)
- Monthly: $297/month (auto-renew)
- Lifetime: $1,497 one-time
- Closes: July 4, 2026
After July 4, pricing increases. No refunds after 30 days. You keep all your data forever.
See your Reputation.com AI visibility score in
Enter your business below. We run live queries across ChatGPT, Perplexity, Claude, and Gemini. You get your score in under 90 seconds.
Common questions about AI visibility for Reputation.com contractors in
Google ranks pages. AI search engines like ChatGPT and Perplexity name specific businesses in answers. A Reputation.com contractor in can rank #1 on Google and still be invisible in ChatGPT, because the signals are different (schema, citations, structured data, training-data presence).
Most Reputation.com contractors see meaningful score lift within 30-60 days of implementing the three core fixes: Google Business Profile completion, consistent industry directory listings, and schema markup. The 47-point gap between median (32) and top performers (79) is closeable.
Yes. Roughly 40% of homeowner searches now start in ChatGPT or Perplexity instead of Google. Even with strong Google rankings, you can be completely invisible in AI answers, which means losing calls you don't even know about.
Your AI visibility score across ChatGPT, Perplexity, Claude, and Gemini. Specific gap analysis against top performers in . Three highest-leverage fixes prioritized by impact. Takes 90 seconds, no card required.