Mentioned vs Service Fusion: Where They Fit in Your Trade Business
When a homeowner searches for your service category in ChatGPT, Perplexity, Claude, or Google's AI Overviews, do they find you? Most trade contractors don't know. That's the gap Mentioned fills.
What Service Fusion Does Well
Service Fusion is solid field service software. It handles job dispatch, customer records, invoicing, and crew scheduling. If you're running crews and need to coordinate jobs across multiple technicians, it works. The mobile app lets crews clock in and out. Invoicing integrates with accounting. It's a back-office tool that keeps operations moving.
If you run a field team, you probably need something like Service Fusion (or HouseCall Pro, Housecall, etc.). That's not the conversation Mentioned is part of.
Where Mentioned Is Different
Mentioned answers a different question: Are people finding you when they ask AI for help?
Here's the reality: 87% of trade contractors don't appear in ChatGPT recommendations. When someone asks "best HVAC companies near me," Claude, Perplexity, and ChatGPT surface names. Yours probably isn't there.
Mentioned tracks your visibility across all four major AI platforms. Our dataset of 137 audits shows a median score of 32 out of 100, with the top performers hitting 79. That's a 47-point gap. You either show up or you don't. Most don't.
Mentioned gives you specific visibility: Which AI platforms mention you? How often? Are you losing leads to competitors in AI search? The audit is free (90 seconds at mentionedinai.com), and it shows you exactly where you stand versus local competitors who are already getting found.
Best For: Who Each Tool Fits
| Tool | Solves | Best If You... |
|---|---|---|
| Service Fusion | Job dispatch, crew scheduling, invoicing, customer records | Run multiple crews, need mobile dispatch, coordinate technicians across jobs |
| Mentioned | AI visibility tracking, competitive intelligence, lead source attribution | Want to know if people find you in ChatGPT/Perplexity/Claude, need AI-generated leads as a channel |
Use Both: How They Work Together
Service Fusion and Mentioned don't compete. They solve different problems on different ends of your business.
Service Fusion manages the leads you already have once they call or book. Mentioned helps you create more of those leads by proving you show up when people search for your category in AI. One is about ops efficiency. The other is about lead generation and visibility.
Many trade owners use both: a field service platform to manage crews and Mentioned to track whether their visibility in AI is moving the needle.
Why Mentioned's Approach Is Different
Our methodology is open. Every audit uses the same framework:
- ChatGPT, Perplexity, Claude, and Gemini — we track all four
- 137 audits of trade contractors in our public CC-BY-4.0 dataset
- Zero guessing. You get your exact visibility score and why
- No black-box algorithm. You can see how competitors rank too
Next Steps
Start with a free audit. Takes 90 seconds. You'll see:
- Your current AI visibility score
- Which platforms mention you (if any)
- Who's beating you locally in AI search
- What's missing from your online presence
Free audit: mentionedinai.com
Founder cohort closes July 4: $297/month or $1,497 lifetime. Lock in access to the AI Visibility Index, competitive tracking, and quarterly audits.
AI visibility is becoming table stakes for trades. The contractors who show up in ChatGPT get found. The ones who don't get overlooked. Mentioned tells you which side you're on.
See your Service Fusion AI visibility score in
Enter your business below. We run live queries across ChatGPT, Perplexity, Claude, and Gemini. You get your score in under 90 seconds.
Common questions about AI visibility for Service Fusion contractors in
Google ranks pages. AI search engines like ChatGPT and Perplexity name specific businesses in answers. A Service Fusion contractor in can rank #1 on Google and still be invisible in ChatGPT, because the signals are different (schema, citations, structured data, training-data presence).
Most Service Fusion contractors see meaningful score lift within 30-60 days of implementing the three core fixes: Google Business Profile completion, consistent industry directory listings, and schema markup. The 47-point gap between median (32) and top performers (79) is closeable.
Yes. Roughly 40% of homeowner searches now start in ChatGPT or Perplexity instead of Google. Even with strong Google rankings, you can be completely invisible in AI answers, which means losing calls you don't even know about.
Your AI visibility score across ChatGPT, Perplexity, Claude, and Gemini. Specific gap analysis against top performers in . Three highest-leverage fixes prioritized by impact. Takes 90 seconds, no card required.