Your Fix Kit

GEM Plumbing & Heating - the exact steps to get cited

Everything below is built from your live audit. Work it top to bottom. Most operators climb 20-40 points in 45-60 days doing exactly this.

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1. Paste this schema on your homepage

Add this JSON-LD inside your site head tag (or via your CMS schema field). It tells every AI engine exactly what GEM Plumbing & Heating does and where. Replace the YOUR-DOMAIN, phone, and review-count placeholders, then validate at Google Rich Results Test.

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "HVACBusiness",
  "name": "GEM Plumbing & Heating",
  "image": "https://YOUR-DOMAIN.com/logo.jpg",
  "url": "https://YOUR-DOMAIN.com",
  "telephone": "+1-XXX-XXX-XXXX",
  "address": {
    "@type": "PostalAddress",
    "addressLocality": "Providence",
    "addressRegion": "RI",
    "addressCountry": "US"
  },
  "areaServed": {
    "@type": "City",
    "name": "Providence"
  },
  "priceRange": "$$",
  "makesOffer": [
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Hvac installation"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Hvac repair"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Emergency hvac service"
      }
    },
    {
      "@type": "Offer",
      "itemOffered": {
        "@type": "Service",
        "name": "Hvac maintenance"
      }
    }
  ],
  "aggregateRating": {
    "@type": "AggregateRating",
    "ratingValue": "4.9",
    "reviewCount": "REPLACE_WITH_YOUR_COUNT"
  }
}
</script>

2. Get listed on the sources AI actually reads

The first block is where the engines looked when answering about you. Fix those first - same name, address, phone everywhere. Then work the universal backbone.

Universal citation backbone
Google Business Profile · google.com/business
The #1 source every AI engine reads. Claim, verify, fill 100 percent.
Yelp · biz.yelp.com
Heavily cited by ChatGPT and Perplexity for local recommendations.
Bing Places · bingplaces.com
Feeds Copilot and is read by Perplexity. Most contractors skip it.
Apple Business Connect · businessconnect.apple.com
Powers Siri and is increasingly cited.
Better Business Bureau · bbb.org
High-trust signal AI engines weight heavily.
Angi · angi.com
Trade-intent directory engines pull from for who-to-call queries.
Facebook Business Page · facebook.com/business
Cited for reviews and service confirmation.
Nextdoor · business.nextdoor.com
Hyperlocal recommendations engines increasingly surface.

3. Your 7-step climb playbook

1. Claim HVAC.com and ACCA listings this week
+9 pts
Why: Citation rate is only 33.3% for HVAC-related queries, with critical directories not claimed.
Do this: Register and verify your business on HVAC.com and ACCA contractor finder. Expect this to take 1-2 hours total. This will improve your visibility in AI engines significantly.
2. Add HVACBusiness schema to all 9 pages this week
+5 pts
Why: Your schema type is missing entirely; current citation presence is only 8.3.
Do this: Use Google's structured data tool to create HVACBusiness schema with serviceType arrays for all your service pages. Validate and deploy this in one day to see a noticeable uptick in visibility.
3. Get 6 reviews mentioning AC repair this month
+8 pts
Why: Your citation accuracy is only at 8.3%, and reviews help increase that and your ranking.
Do this: Reach out to past customers via email or text for reviews that mention 'AC repair.' Focus on local review sites like Yelp or Angi. Set aside 3 hours this week to do this.
4. Submit NAP to the top 12 HVAC directories
+5 pts
Why: You're missing important citations, which is impacting your competitive position at only 22.2%.
Do this: Compile a list of your NAP details and submit them to directories like BBB, Houzz, HVAC.com, and others. Allocate 4 hours to do the submissions and track results.
5. Add Energy Star and NATE badges to website
+3 pts
Why: Structured data health is at a mere 10.0%, leaving brand credibility on the table.
Do this: Integrate those certification badges into your website using schema markup. This can be done in 2 hours with your web developer, and expect it to make a solid impression on user trust.
6. Analyze competitors' citation strategies monthly
+3 pts
Why: Competitors like Tarzia Heating & Cooling and Climate Solutions are mentioned in queries, need to track them.
Do this: Conduct a monthly review of competitors’ citations comparing your own. Use tools like Moz or Ahrefs. Spend 2 hours each month to gather insights.
7. Fix 3 NAP mismatches discovered in audit
+3 pts
Why: Inconsistencies in your NAP directly impact your citation accuracy score and visibility.
Do this: Audit your online presence to find and correct these mismatches across directories and listings. Plan for 1-2 hours to search and adjust these.
Want us to do all of this for you?

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